Dazzling Decor Modern Golden Tripod Succulent Plant

This policy is applicable to US orders only. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

SHIPPING COSTS

We do not charge anything for shipping whether the product is shipped in the United States. (Free Shipping in USA)

TRANSIT, HANDLING & ORDER CUT OFF TIME:

Our Handling Time is 0-1 Business Days (Mon-Fri) and Delivery Time is 3-4 Business Days (Mon-Fri). Means it takes a total 3-5 business days to reach the parcel at your doorstep after placement of order.

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at director@dazzlingdecore.com.

TRACKING

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. You will get email notification in 0-3 days after placement of order.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged

In Transit If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at director@dazzlingdecore.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Attn: Returns

Dazzling Decore

1304 Scurry St, Big Spring, TX 79720, United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least four (4) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items may not be returnable or exchangeable:

• Used roughly
• UnPacked/Unsealed and broken or faulty (without unboxing proof of already broken delivered)

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Contact

If you have any questions concerning our return policy, please contact us at director@dazzlingdecore.com.